Dear Value Customer
Please accept this email as formal communication regarding the increase in pricing.
Effective May 1, 2024, there will be a price increase across various product types and services. Detailed pricing information is provided below and will be fully updated by 01/04/2024. You may also email or call us during office hours if you have any question or if your service pricing is not reflected below.
We understand that any adjustment in pricing can have an impact, and we want to assure you that this decision was made after careful consideration. Over the past years we have absorbed many of the price increases on behalf of our Valued Customers from the Fibre Network Operators like Linklayer, Zoom, Openserve, Metrofibre, Evotel and many others. Most of the aforementioned providers have yet again increased their pricing between January on March this year which is a major contributing factor for our upcoming price increase.
We remain committed to enhance the quality of service and investing in the infrastructure required to meet the growing demands of our customers.
We value your partnership and are committed to supporting you through this transition. If you have any questions or concerns regarding these changes, please do not hesitate to reach out to our accounts department.
Sincerely
Hannes Viljoen
Increase
All products and service prices will be increased by a maximum of 10% and a minimum of 5% from 01/05/2024. For more information please get in touch with our Accounts Department.
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