Welcome to the Link-Up Internet family. It is our absolute privilege to be of service to you and we will go out of our way to make sure your experience with us is a remarkable one.
You can look forward to reliable internet, innovative products, and great service.
Starting right now you have access to our next-generation wireless Internet network, competitive products, and World Class customer service. We provide a 24/7/365 telephone support service and we have qualified technicians, based at our Ballito branch to provide you with professional onsite support whenever you need it.
What is the next step?
You can sit back and relax; things can only get better ! We have been working feverishly behind the scenes to ensure that this process will be seamless, and you have our word that if there are any issues, we will resolve them speedily and efficiently.
To ensure we have our ducks in a row we will be giving you a personal call to verify your information and answer any questions you may have. Please watch out for our call over the next 7 days and please save our number so that you don’t miss our call. Our dedicated number for you is 0870563637.
If you have any pressing matters that you need to be resolved immediately, you can give us a call and we will get cracking to get it sorted.
There are two things that will happen behind the scenes and no action is required from you;
We have migrated your billing to Link-Up, so your next invoice will come from Link-Up Internet. You will be billed the same amount as you are currently paying, and we will debit the same bank account (if) you have been paying by debit order. If you have been paying via EFT, please make your next payment to Link-Up by using the details on your next invoice.
We are migrating you to our Internet network in the background. We don’t have to do anything at your premises, and you should not even notice when we cutover. You will receive a notification when this is all done.
Resources available to you;
Our standard office hours are from 8 am – 5 pm. During this time, it’s all hands on deck and you will be able to reach us for sales, support and accounts enquiries.
You can contact us via phone on 0870563637, this is a dedicated number created specifically for our Ballito clients. This number is operational 24/7/365. You can reach all departments during office hours and request support after hours. For the exact after-hours support procedure please read more in the link below. "How to Report".
Visit our website to check out our new products, access your client portal, get network status updates or chat live with one of our staff members.
Who is "Link-Up"
Link-Up Internet is an Internet service provider that had its humble beginnings in 2007 as a Wireless ISP. We are now a multi-branch business with a national network footprint. We provide an array of Consumer and dedicated Business solutions for all sizes of businesses. Our product range includes Wireless Internet, Fibre Internet, Satellite Internet, 4G LTE & Fixed LTE, VoIP, and Cloud PBX to name a few. We have been trading in the Ballito area for many years and proceeded to open a dedicated branch for the Dolphin Coast area in January last year.
Link-Up Security is a security provider that started in Northern Natal in 1987 installing electronic alarm systems that had just entered the consumer market. The company has grown over the decades and we now provide a full range of security services including Alarm systems, Armed Response, Guarding and Access Control. We have branches covering the whole of Northern KZN and Southern Mpumalanga and early last year we opened our Ballito Branch to extend our reach down the North Coast. We offer a free technical assessment of your current alarm system and security arrangements, you can contact us on firstname.lastname@example.org or 0860 LINKUP (546587)